Frequently Asked Questions

The frequency of cleaning depends on the water chemistry of your pool. Adding sanitizing chemicals every week is a common practice for all types and sizes of pools. To determine if your pool requires chemicals to clean the water and make it safe for swimming, you need to test the water first. Then add balancers, shock, and sanitizers according to the recommendations of your pool kit or test strips. If you are referring to physical cleaning, such as brushing or vacuuming the pool, it is usually done when debris is visible in the pool.

A saltwater pool utilizes a process that breaks down salt (sodium chloride) to convert it into chlorine, which sanitizes the pool water.

Chlorine stabilizer, also known as cyanuric acid, is a chemical that shields the chlorine from degradation caused by UV rays.

It is advisable to keep the water in your pool moving to prevent organic growth like algae. Running your pool pump/filter for 12 to 24 hours is standard to keep your pool clean and clear, with a minimum of 8-12 hours per day, preferably during and after pool use. Run it for 24 hours if you are experiencing algae or cloudy water.

Use a pool surface cleaner, brush, or sponge to clean the tile line scum.

Chlorine can generally kill 99.9% of the bacteria in the water.

Test your pool water once a week and after heavy rainfall, extreme heat, or increased activity.

If your eyes sting, your pool chemicals are not balanced properly. Test your water and add pool balancers according to the results of your test kit or test strips. The most likely culprit is an unbalanced pH or combined chlorine, which requires shock treatment to eliminate.

A strong chlorine smell indicates that there is not enough free chlorine in the pool water to properly sanitize it. Test your water and add the recommended amount of pool shock to achieve at least 5 ppm of free available chlorine. Wait until the chlorine levels return to 1 to 4 ppm before swimming.

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