Pro Pricing Benefit Policy

By participating in the Max Pro program, you can access exclusive pricing tiers based on your purchasing needs. This means you can enjoy unique discount levels recognizing your commitment and loyalty as a commercial customer.

In addition, meeting the minimum purchase requirements opens opportunities for better profitability, allowing you to maximize returns on your investment. We prioritize your business needs and provide dedicated support through our experienced account management team, ensuring that you receive prompt and personalized assistance. As your business continues to thrive, you can progress to higher pricing tiers, unlocking even more substantial benefits and discounts. At Max Warehouse, we value transparent communication and are committed to providing clarity on the eligibility criteria and terms associated with our Pro Pricing benefit.

Please review the detailed Max Pro - Pro Pricing policy below to familiarize yourself with all the specifics. Should you have any questions or need further assistance, our team is always here to help.

Eligibility

The Max Pro - Pro Pricing feature is available exclusively to commercial customers who meet the following criteria:

  1. i) Business Verification: Commercial customers must provide valid business registration documents or tax identification numbers for verification.

Pricing Tiers

  1. a) Based on customer segments, Max Warehouse offers personalized pricing. Discount levels for each tier are determined by the customer’s purchasing behavior, order volume, and average order value. Qualifying customers will receive direct notification of their discount.
  2. b) Max Warehouse reserves the right to modify the pricing tiers and discount levels at its discretion. Any changes will be communicated to the affected commercial customers in advance.

Review and Evaluation

  1. a) Max Warehouse will regularly review and evaluate the performance of commercial customers enrolled in the Pro Pricing feature.
  2. b) The review process includes assessing the customer’s order volume, average order value, and adherence to the minimum purchase requirements.
  3. c) Max Warehouse reserves the right to adjust a customer’s pricing tier or eligibility for the Pro Pricing feature based on the review results.

Reseller Exclusion

  1. a) Please note that the Max Pro – Pro Pricing feature does not apply to resellers.
  2. b) Resellers are defined as customers who primarily purchase products from Max Warehouse intending to resell them to consumers through third-party marketplaces & proprietary websites. 
  3. c) Resellers may be subject to different pricing programs or agreements based on their business model and purchasing volume.
  4. d) However, as a valued business customer of Max Warehouse and a member of our Max Pro Program, we want to reassure you that you can still enjoy the following benefits:
    1. i) Personalized order assistance
    2. ii) LTL shipments for orders weighing more than 150 pounds
    3. iii) Tax exemptions
    4. iv) Bulk discounts on pre-selected products. You can review them here.

Promotion and Discount Policy: Ineligibility for Combination of Offers

  1. a) To maintain transparency and fairness in our pricing policy, we would like to clarify that promotional codes or discounts cannot be combined with other offers, including bulk discounts, pro pricing, or any other form of discount. Each promotion or discount is designed to stand alone and offer unique benefits to our customers. This approach ensures that every customer can enjoy the maximum value of the specific promotion or discount they qualify for without compromising the integrity of our pricing structure. We appreciate your understanding and cooperation in adhering to this policy, as it allows us to continue providing high-quality products and services while delivering exceptional value to every customer.

Communication and Transparency

  1. a) Max Warehouse will communicate the Max Pro - Pro Pricing policy to commercial customers.
  2. b) Commercial customers will be informed about the eligibility criteria, pricing tiers, minimum purchase requirements, and associated terms and conditions.
  3. c) Max Warehouse will strive to maintain transparency in its pricing policies and promptly address any customer inquiries or concerns related to the Pro Pricing feature.

Policy Updates

  1. a) Max Warehouse reserves the right to update or modify the Max Pro - Pro Pricing policy at anytime
  2. b) Updated policies will be effective from the specified effective date, and customers will be notified of any changes in advance.